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If the Village main is found to be clear, it is the responsibility of the property owner to call a plumber or sewer / drain cleaning service to correct the problem. The property owner is responsible for maintaining adequate flow to and through the sewer lateral from the property structure to and into the Village sewer main. If the blockage is in the Village main, we will fix it as quickly as possible and keep you informed of what is being done.
You should immediately arrange for the cleanup of your property: Take before-and-after photos of the affected areas Itemize any property losses Wet-vacuum or remove spillage Mop the floors and wipe walls with soap and disinfectant Flush out and disinfect plumbing fixtures Steam clean or remove carpet and drapes Repair or remove wallboard or wall covering Clean up appliances or ductwork